Did You Know ...?

Please try and be on time for your appointment as we are a one-on-one grooming salon that allows 15 minutes in between grooms. Please advise us if you will be late for the drop off or the pick up.
Remember not to feed your dog before their groom and to toilet your dog before arrival.
DO NOT arrive early to pick up your pet, as they can smell you when you enter the salon and will try to get to you when we are attempting to finish the groom. Jumping pooches and sharp scissors, just don’t mix!
When booking your pooch in, we always need a few day's notice and need them for a two to four hour minimum. We recommend booking your pet in advance and are always happy to send you a reminder of your appointment.
Cancellations must be made 48 hours prior where possible.
We will advise on Facebook & Instagram of cancelled appointment availability.
If a client is running late for pick up or drop off and there is more than one dog in the salon (not from the same family), they will be enclosed for their safety after their groom.

Did you know that ...???

If you don’t attend to your dog’s ears properly, he could eventually become deaf. Without regular cleaning, wax and oils build up inside the ear, increasing the risk of ear infections and hearing damage. With this in mind, it's a good idea for any pet owner to know how to clean dog ears. If you would like to know how to do this, I am more than happy to show you.
Long nails can cause arthritis and lameness in your dog. A dog's nails need to be clipped back every three - four weeks at home if they are not naturally worn down by walking on footpaths. If you only have them clipped back when your dog is professionally groomed every 6 to 8 weeks then the nail bed may have grown down into the end of the nail resulting in the quick being cut and possibly causing a bleeder’. If the nail starts bleeding after you get your pup home push the nail into a block of ordinary household soap and hold for a few seconds. This will stop the bleeding.
Your dog's cruciate ligament in its knee can be damaged if there is too much hair on the bottom of its paws. This will also stop the dog from getting traction on floors and hard surfaces which can also lead to shoulder and hip problems.
Your beloved Pooch's bath should never be warmer than 38°c. We tend to assume that the optimum temperature to bathe our pooches in is what feels warm enough on our own skin. However, water that feels warm to our touch is over 38°c and is in fact too warm for your dog’s bath. When the water temperature rises above 38°C, it can be uncomfortable for your dog as it increases heart rate and can put a strain on their heart especially in the old, young, and unwell. This is why it is always best to keep the water at a lukewarm temperature. You always want to make sure that your pooch’s experience in the tub is a positive one from an early age. This will ensure that bath time remains a fun and enjoyable experience for both owner and pooch, and will also assist in easing them into a grooming environment.
A suggestion ... if your dog doesn’t like his paws being touched and you have trouble trimming their nails, try a dollop of PEANUT Butter on a licking pad. This will help preoccupy them and keep their mind off what you are doing. Most dogs love peanut butter, although there are some who don’t.

What you need to know about Knots and Matts.......

Matts are caused by knots that are not brushed out prior to bathing. Matted hair will cause tearing and bruising of your dog’s skin preventing them from moving freely. This is very painful for your dog and can cause your dog to become depressed.
If you have noticed a sudden change in your dog letting you brush them, it may be because they have knots or matts causing them discomfort. Imagine how you would feel trying to get knots out of your hair, well dogs feel the same, except they have no way of telling you. I really recommend combing as well as brushing. If there are matts that are close to your dogs skin, quite often your brush will go straight over them where a comb will definitely pick them up.
Badly matted dogs are susceptible to nicks and cuts as the matting puckers the skin underneath the coat, although we are very careful when trying to remove them, we are unable to see the skin under their matted coats and nicks may occur as a result. If this does happen with your dog, we treat the affected area with Betadine.
To avoid Matts, please brush and comb your dogs coat regularly and remove all knots prior to bathing and swimming. Once knots become wet they turn into matts. Even combing through a leave-in conditioner to your dog’s coat will definitely help with knots. If your dog’s coat is susceptible to knots & matting, we recommend professional grooming (4 weeks for long coats and 6-8 weeks for short coats).
We try to keep your costs to a minimum however, there is an additional charge for the extra time it takes to de-matt your dog prior to grooming. This is charged at a rate of $10 per 10 minutes.
I have a duty of care to animals, if your pet has too many matts, I will not prolong the dog’s discomfort or pain by trying to remove them, I will be obliged to clip their coat short.
If the dog’s coat must be clipped really short because they are badly matted or if they have double coats, your dog may get a skin reaction and possibly display a change in personality after this procedure. Some dogs don’t like being naked! They can become a bit depressed as they feel naked especially if the knots and matts were close to the skin and we have had to give them a very short clip.
Please don’t forget that your dog, like us humans, can also be affected by the sun after a very short clip.
After a groom your precious dog will feel brand new and will be visibly running around and jumping for joy.

These foods are really good for your pooch......

Sweet potatoes make an excellent snack for your pooch as they are packed with nutrition and are super tasty too! Sweet potatoes are a great source of Beta-carotene, Manganese, and Vitamins A and B! They benefit your pooch’s coat, immune system, and digestion. There are many ways you can serve this Superfood to your pooch; one popular way is to bake them for some crunch.
Carrots are a perfect healthy snack that helps in multiple ways. The Phytonutrients, Vitamins A, C, and K, and Beta carotene can help to lower the risks of heart disease, improve eyesight and keep teeth clean!
Broccoli is a nutrition-rich veggie! It can improve your dog’s overall health, aids in digestion and detoxification, has cancer-fighting properties, repairs skin damages, and supports eye and heart health!
Blueberries are the perfect treat for your pooch, especially for highly active dogs! A great source of Antioxidants and Fibre which help to repair cell damage and control blood sugar. Too many blueberries can cause digestive issues so slowly add to your dog’s diet by replacing one treat a day with a fresh or frozen blueberry!
Spinach has two key properties that can help prevent inflammation and cancer in dogs: Flavonoids and Carotenoids! Spinach also has high levels of Iron, Fibre, and Vitamin K benefiting your pooch’s bones and heart.
Kale is one of the healthiest greens out there! Rich in Iron, Calcium, and Vitamins A, C and K you can add steamed kale leaves in their regular meal or bake them into self-made doggie treats!
Watermelon is a health-food powerhouse, hydrating, low in calories, and packed with nutrients including Vitamins A, B6, and C, and potassium. When feeding your pooch watermelon, ensure all seeds are removed as they could cause an intestinal blockage. It’s also not a good idea to allow a dog to chew on the rind, as it can cause gastrointestinal upset.
Apples are a fantastic, affordable, healthy, and low-calorie treat for dogs. They are a good source of Vitamin A, Vitamin C, and dietary fibre, and they also help keep a dog’s teeth clean along with freshening the breath. But remember to remove the core from an apple before giving it to your dog. Apple seeds contain cyanide, and although a few apple seeds likely won’t harm your dog, eating them over time can lead to the accumulation of cyanide in your dog’s system, which is quite hazardous.